Starting this new chapter left me speechless and genuinely excited — it truly was a dream come true. I can provision 100 tablets in just four hours, and I love every minute of it. I enjoy preparing tablets for new launches and supporting Joe Coffee partners through system upgrades and improvements. Staying busy and working toward my goals is what drives me, and this role lets me do exactly that.

Here is what the process looks like when I am working through 100 tablets at once:

Single table displaying 20 Samsung tablets arranged and ready for provisioning at Joe Coffee office
Single table displaying 20 Samsung tablets arranged and ready for provisioning at Joe Coffee office

Each Table Holds 20 Tablets — 5 Tables to Handle All 100

Overview of five tables each holding 20 Samsung tablets during a bulk provisioning session at Joe Coffee
Overview of five tables each holding 20 Samsung tablets during a bulk provisioning session at Joe Coffee

Preparing 100 tablets in a single day is demanding work, but I genuinely enjoy the process — it streamlines setup for the company and makes future tasks faster and easier for everyone. My workflow is straightforward and efficient: I power on each tablet, launch the Joe app, and pair the tablet with the company system. Once configured, I power it off and place it in a white Samsung box, then package it together with the terminal and kiosk system. The finished units are shipped directly to the company, ready to go.

My Brother Label Printer Has Been a Game-Changer

Brother label printer on desk used for printing unique device labels for Samsung tablets at Joe Coffee
Brother label printer on desk used for printing unique device labels for Samsung tablets at Joe Coffee

I recently added a Brother label printer to my setup, and it has made a noticeable difference. Printing labels directly from my computer is fast, clean, and keeps everything organized. It is remarkable how much one small tool can speed up hardware preparation and make the whole process run more smoothly for the team.

Every Samsung tablet and its box receives a unique label before it ships. This makes troubleshooting straightforward — if a partner ever has an issue, they can read the number off the back of their tablet and pass it to our IT team, who can then access the device remotely to diagnose or resolve any problems with the Joe app.

What It Is Like Working at the Joe Coffee Office

The atmosphere at the Joe Coffee office is something I genuinely look forward to every day. The team is supportive, friendly, and invested in each other’s success — there is a real sense of camaraderie that makes the work feel meaningful. Management is approachable and actively encourages growth, offering feedback and opportunities to develop new skills. The office itself is bright and well-designed, with dedicated spaces for collaboration, focused work, and the occasional breather. Team events and shared experiences keep morale high and relationships strong. Being part of this team feels like being part of a community that values hard work, creativity, and mutual respect — and that makes every workday genuinely rewarding.

Joe Coffee office workspace overview
Joe Coffee office workspace overview
TV display design created for Joe Coffee with kiosk system set up and running
TV display design created for Joe Coffee with kiosk system set up and running
Four completed and labeled shipping boxes ready to be dispatched in a single day
Four completed and labeled shipping boxes ready to be dispatched in a single day
Samsung tablet device provisioning screen via Esper MDM platform
Samsung tablet device provisioning screen via Esper MDM platform
Kiosk system installed at Anthem Downtown Puyallup coffee shop location
Kiosk system installed at Anthem Downtown Puyallup coffee shop location
20 Joe Coffee Samsung tablets fully configured and ready within 10 minutes
20 Joe Coffee Samsung tablets fully configured and ready within 10 minutes
Close-up of Samsung tablet screen showing the Joe Coffee app during provisioning
Close-up of Samsung tablet screen showing the Joe Coffee app during provisioning
Samsung tablet displaying Joe Coffee app home screen after successful setup
Samsung tablet displaying Joe Coffee app home screen after successful setup
Row of Samsung tablets on a table during bulk provisioning session
Row of Samsung tablets on a table during bulk provisioning session
Brother label printer and printed device labels on desk for Joe Coffee tablet shipping preparation
Brother label printer and printed device labels on desk for Joe Coffee tablet shipping preparation
Team test device running the Joe Coffee app in the office
Team test device running the Joe Coffee app in the office
First office desk setup at Joe Coffee headquarters
First office desk setup at Joe Coffee headquarters
All Samsung tablets labeled with unique device IDs and arranged ready to be packed for shipping
All Samsung tablets labeled with unique device IDs and arranged ready to be packed for shipping

Kiosk system walkthrough.