My name is Richard A., and I am hard of hearing with advanced proficiency in American Sign Language (ASL). Since 2019, I have served as the IT and Network Administrator at Anthem Coffee and Tea. In this role, I have worked across 10 store locations—eight in Washington and two in Arizona—gaining extensive experience in both technical and operational environments.
I have a strong background in implementing and managing the Square Point of Sale system with Fresh KDS, as well as overseeing network installations for all store locations. To date, I have successfully set up Square POS and network infrastructure for 11 stores.
In addition to these responsibilities, I provide hosting services for various applications, including email, security camera systems, website hosting, Nextcloud, RustDesk Remote, DNS servers, and Omada network hosting. My comprehensive skill set allows me to deliver reliable IT and network solutions tailored to the needs of each store.
Skills:
- Computer Software and Hardware
- This website uses Nginx Proxy and WordPress software on my Portainer Server.
- DNS Server(AdGuard)
- Square Site
- WordPress (Website Hosting for you, your Domains)
- Email Server (with your Domain.)
- Postfix
- Dovecot
- Webmail (Roundcube/SoGo)
- Network Administrator Tools
- Omada Cloud
- It is possible to self-host on our Docker Portainer Omada Software Controller Linux.
- I made 3 AdGuard DNS Servers on the premises.
- Omada Cloud
- Linux Server SSH and OS knowledge.
- Firewall for Server and Network
- System Administrator
- Database Administration
- SSH (Secure Shell)
- SSH File Transfer Protocol (SFTP)
- Virtual Private Network Server
- Microsoft Office and Libreoffice
- CAT5-7a(RJ45) and Rj11 and RG6 cable
- Troubleshooting hardware and software
- Help Desk Remote (RustDesk)
- Network Monitoring
- MySQL/MariaDB
College:
I am currently in the process of enrolling in college and plan to complete my English courses at a nearby institution. My goal is to earn an Associate of Arts degree before pursuing CompTIA certification. I aim to obtain this certification to enhance my career prospects, whether by securing a job or starting my own business. Additionally, I am motivated by a desire to help people around the world access the internet safely and securely.
Certifications:
- Server Administrator, 2017
- Computer Help Desk Technician Computer Help Desk Technician
- Cisco Networking 2017
Work:
- Anthem Coffee and Tea
- 2017-2019 | Barback
- 2017-2018 | IT Internship with Bryan Reynold, Volunteer unpaid Internship.
- 2018-2019 | IT and network Administrator
- 2021-NOW | IT and Network Administrator
- 2022-NOW | Administrator Linux Server
- 2023-NOW | Maintenance Repairs
- The Joint Chiropractic –
- 2021-2024 IT Specialist and Repair Computer
- 2021-2024 Network Setup
- Cat 5e and Cat 6 Cables.
- Shelf with anchors
- set up network name and password for stores.
- Joe Coffee mobile to go
- 2025-NOW |Fulfillment Specialist
- 2025-NOW |Installer Specialist
- 2025-NOW |IT Support In-Person
