Welcome! I built this website to share my work and expertise with the community. If your business needs assistance with network setup, IT support, or technical troubleshooting, I have the hands-on experience to help — and I'd be glad to do so.
I currently manage four Ubuntu-based Docker servers running AdGuard Home as DNS servers. These servers help prevent torrent usage and ensure fair, secure network access for all users. I am also responsible for maintaining the Omada Network Admin Controller on a dedicated server.
I am passionate about helping businesses optimize their IT infrastructure to support growth and operational efficiency. I hold three professional certifications — Linux Server Administration, IT Help Desk, and Cisco — and am currently pursuing my CompTIA certification to further expand my expertise.
Work Experience: IT & Network
Anthem Coffee and Tea
- Configured guest and admin network segmentation using tagged VLAN groups, ensuring complete isolation between guest and internal systems when Guest Network is enabled.
- Installed and managed Square Point of Sale systems with full cable management and wire organization over a four-year engagement.
- Oversaw the transition from Square to Joe's Point of Sale and Mobile to Go, resulting in a smoother, more reliable checkout experience.
- Set up YoDeck for digital TV menu boards and in-store advertising displays.
- View full network experience details
Joe Coffee Mobile to Go
- Deployed Esper MDM on hardware, installed the Joe app, and completed device pairing for the company fleet.
- Packaged and shipped devices — including tablets, chargers, and chip readers — safely and ready for use upon arrival.
- Maintained inventory levels and ensured the office was consistently stocked with necessary equipment.
- Provided both on-site and remote troubleshooting support for clients.
What I Do for These Businesses
I am responsible for setting up and maintaining networks, computers, tablets, and point-of-sale systems. This includes hardware troubleshooting and IT help desk support to assist employees with technical issues. For Anthem Coffee, I provide full hosting and network management — including a customized Wi-Fi splash page and DNS-based content filtering for torrent and inappropriate content blocking — keeping the network clean, fast, and professionally managed.
Hosting Services
- Docker Hosting: Powers the Anthem Secure Networks DNS server and supports open-source application hosting.
- Omada Network Controller: Self-hosted on-premise via Docker (TP-Link Omada Cloud).
- Server Infrastructure: Three servers located in Washington state and one in Arizona.
- Linux Hosting Services & Step-by-Step Docker Server Guide
Richard Applegate